Terms & Conditions

Introduction

Welcome to eg888, Bangladesh's trusted online gaming destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and eg888 ("we", "us", or "our") governing your access to and use of the eg888 platform, including all sports betting, live casino, slots, and crash-game services available at eg888.pro.

By registering an account, making a deposit, or otherwise using any part of the eg888 platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must immediately cease using eg888. We reserve the right to amend these Terms at any time; continued use of the platform following such amendments constitutes your acceptance of the revised Terms.

Eligibility

Access to and use of eg888 is strictly restricted. Before creating an account or placing any wager, you must confirm that all of the following conditions apply to you:

• You are at least 21 years of age. eg888 strictly prohibits gambling by persons under the age of 21.
• You are accessing eg888 from a jurisdiction where online gaming is not prohibited by local law. It is your sole responsibility to confirm this.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You have not previously been excluded from eg888 or had an account suspended or terminated for breach of these Terms.

Account Registration & Verification

To access the full range of eg888 services — including cricket betting, live casino, slots, and crash games — you must register a single personal account. The registration process requires accurate and complete personal information. eg888 reserves the right to request supporting identity documentation at any time as part of our KYC obligations.

• Each user may hold only one active account. Duplicate accounts will be suspended and any associated bonuses forfeited.
• You are responsible for the accuracy of all information provided during registration. Providing false or misleading information constitutes a breach of these Terms.
• You must keep your account credentials confidential. eg888 will not be responsible for any losses arising from unauthorised access resulting from your failure to secure your login details.
• Accounts registered using virtual private networks (VPNs) to mask a prohibited jurisdiction may be immediately closed with funds withheld pending investigation.

eg888 reserves the right to carry out enhanced due diligence (EDD) checks on any account at any time. Failure to cooperate with these checks may result in account suspension or closure.

Deposits & Withdrawals

eg888 supports fast local payment methods widely used across Bangladesh including bKash, Nagad, Rocket, and Upay, as well as international card payments via Visa and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following policies apply to all financial transactions on the platform:

• Minimum deposit: ৳500. Maximum single deposit limits may apply based on your account tier and verification status.
• Withdrawal requests are processed within 1–3 business days subject to completion of KYC verification. Withdrawals to the same payment method used for the original deposit are preferred.
• eg888 does not charge transaction fees on deposits. However, your payment provider may apply their own service charges.
• All funds deposited must be wagered at least once before a withdrawal can be requested, except where stated otherwise in a specific promotion's terms.

eg888 operates a strict anti-money laundering (AML) policy. We reserve the right to report suspicious financial activity to the relevant authorities and to freeze accounts pending investigation. Funds found to originate from illegal sources will be forfeited.

Bonuses & Promotions

eg888 offers a range of promotional incentives to both new and returning players, including welcome bonuses, reload bonuses, free spins on selected slots, and cashback programmes. All bonuses are subject to the following general conditions, which supplement any specific terms attached to each individual promotion:

• Bonuses may only be claimed once per household, IP address, device, or payment method unless explicitly stated otherwise.
• Wagering requirements (rollover) attached to each bonus must be met in full before any winnings derived from that bonus may be withdrawn.
• Bonuses carry an expiry date. Any bonus balance not used within the specified period will be automatically forfeited without compensation.
• eg888 reserves the right to withdraw, alter, or cancel any bonus or promotion at any time and without prior notice if misuse or abuse is suspected.

Bonus abuse, including but not limited to exploiting system errors, using bonus funds in a manner inconsistent with normal gameplay, or coordinating multi-account strategies to harvest promotions, will result in immediate account closure and confiscation of all associated funds.

Prohibited Activities

The following activities are strictly prohibited on the eg888 platform and will result in immediate account suspension, permanent closure, and possible legal action:

• Fraud, collusion, match-fixing, or any attempt to manipulate outcomes of games or sporting events available on the eg888 platform.
• Use of automated betting software, bots, scripts, or any other tool designed to gain an unfair advantage over the platform or other players.
• Opening or operating multiple accounts (including under different names or aliases) with the intent to abuse promotions or circumvent account restrictions.
• Money laundering or using the eg888 platform as a vehicle for transferring illegally obtained funds.
• Attempting to access or tamper with any part of the eg888 platform's underlying software, databases, or security systems.

Intellectual Property

All content on the eg888 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the exclusive property of eg888 or its content suppliers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or commercial exploitation of any eg888 content is strictly prohibited and may result in civil or criminal penalties.

The eg888 brand name, logo, and all associated trademarks are the registered or unregistered marks of eg888 and may not be used in connection with any product or service that is not eg888's, or in any manner that is likely to cause confusion among customers.

Limitation of Liability

To the fullest extent permitted by applicable law, eg888 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising from your use of, or inability to use, the platform, even if eg888 has been advised of the possibility of such damages.

eg888 does not warrant that the platform will be available at all times, error-free, or free of viruses or other harmful components. We make no representations regarding the accuracy, reliability, or completeness of any content on the platform. Your use of eg888 is entirely at your own risk.

Account Suspension & Termination

eg888 may suspend or terminate any user account at any time, with or without cause, with or without prior notice. Grounds for termination include, but are not limited to:

• Breach of these Terms & Conditions or any supplementary rules, including game-specific or promotion-specific terms.
• Providing false, misleading, or unverifiable information during registration or the KYC process.
• Engagement in any activity that eg888 reasonably believes poses a risk to the integrity of the platform, the safety of other users, or compliance with applicable laws.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with generally accepted principles of international online gaming law. In the event of any dispute arising out of or in connection with these Terms or the eg888 platform, both parties agree to seek an amicable resolution in the first instance through eg888's formal dispute resolution process.

eg888 operates as an international online gaming platform. Users are solely responsible for determining whether accessing or using eg888 is lawful in their jurisdiction. We make no representations that the platform is appropriate or available for use in any particular location.

Changes to These Terms

eg888 reserves the right to modify these Terms & Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Where required by applicable standards, we may also notify registered users via the email address associated with their account or through a prominent notice on the platform.

Your continued use of the eg888 platform after any changes to these Terms constitutes your acceptance of those changes. If you disagree with a revised version of the Terms, your only recourse is to stop using the platform and close your account.

Contact Us

If you have any questions, concerns, or disputes relating to these Terms & Conditions or your use of the eg888 platform, please reach out to our support team. We aim to respond to all inquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] — please include your registered username and a clear description of your query so our team can assist you promptly.